FAQs

Tape in hair extensions

What are the best extensions for thin hair?

If you have thin hair, tape in hair extensions are one of the best hair extensions choice for you.

How many pieces in one package?

Tape ins one pack is 20 pieces and total 50 grams.

How many packs of tape in extensions do I need?

If you have medium to thick hair, we recommend 3-4 packs to add the length, 2-3 packs to add the thickness. If you have thin hair, we recommend 3-4 packs to add the thickness, 2-3 packs to add the length.

How to remove my tape in hair extensions?

The first thing that you’re going to need is 91% alcohol. Take your alcohol and spray it all along where the tape is. Make sure that it’s pretty wet so the alcohol can get in and break the bonds of the glue. Use your hair oil or serum on the section where the tape was to help it the leftover residue.

The tape in hair extensions damage my own hair, or not?

If properly installed and maintained, this method do not damage your hair. It is 100% natural and there are no chemicals or tools used.

How long will the tape hair extensions last?

Aone tape hair extensions are made from the high grade Remy hair on the market. How long your tape extensions last depend on how you treat and use the product. With correct use & care, they will need re-taping every 6-8 weeks and should last approximately 3-12 months.

Clip in hair extensions

What is Clip in hair extensions?

Clip in hair extensions come with the clips already attched to them. This means that you can simply take the wefts and easily clip them into your hair by yourself, in the comfort of your home without any additional costs or professional help. The clipping in part takes only a couple of minutes. They attach using sturdy clips that do not damage your hair in any way.  Clip in human hair extensions are the perfect solution for people who want thicker, longer hair instantly, without any hassle or long-term commitment. 

What is the difference between each set of clip in hair extensions?

All of our clip in hair extensions are made from the highest grade 100% Remy human hair. The main difference between each type are the weight, construction, and thickness of the extensions.
 Classic Clip in Hair Extensions 120g
These extensions weigh 120 grams and are the lightest option among the ones you listed. They typically provide a moderate amount of volume and length to your hair.
Seamless Clip in Hair Extensions
Seamless clip-in extensions are designed to have a smooth, seamless appearance when applied. They are made with a weft that is thinner and more flexible, which allows for a more natural blend with your own hair.
 Classic Clip in Hair Extensions 150g
These extensions weigh 150 grams, offering more hair and volume compared to the 120g option. They are suitable for those who desire a fuller and thicker look.
Double Drawn Clip ins 160g
Are made with hair strands that have been sorted to ensure that the majority of shorter hairs are removed. This creates extensions that have a consistent thickness from top to bottom and provide a fuller appearance.

How often should I wash my clip in hair extensions?

We recommend washing clip in hair extensions once a week if you have been wearing them daily. Additionally, an overnight deep conditioning treatment with a small amount of Argan or Almond Oil is an extra step you can take in caring for your extensions.

Can I wash my hair with clip in hair extensions?

It’s best to remove your clip-in hair extensions when showering so that they do not fall out. Putting them back in is very easy and takes 5 minutes or less.

Hair Care

Can I have a color match?

Sure! We would be more than happy to provide you with a colour match. If you could please send over 2-3 pictures of your hair, including the ends to our Color Match Experts and they will get this information across to you as soon as possible.
Please ensure the images are taken in natural light without the use of the flash or any filters and advise which type of extensions you are looking for. Whilst we endeavour to give the best advice for colour matching we will not be held responsible for any disparity in colour matching. Color Match Swatches can be purchased on our website for a more accurate match.

Can I dye my hair extensions?

Human hair can be colored, but we do not recommend it. Any colouring of the hair extensions is done entirely at your own risk. Aone hair will not accept any liability for hair extensions that have been colored or tinted.

Can I heat my hair extensions?

Our Hair is real human hair and can be heat styled using a flat iron, curler, blow dried or air dried just like your own hair. Keep in mind that use of heat styling and other hair products will cause damage to your extensions over time. Do not leave on heat for extended time periods, extensions can burn just like your own hair.

How long should my hair extensions last?

The lifespan of Aone Hair extensions is determined by how much you wear them and how well you take care of them. Usually, hair extensions last 6 to 12 months, depending on how often you use them.

How to keep my hair extensions untangle?

Because of dryness, oil, dirt build-up, salt, chlorine, the hair will tangle. Wrong combing method and high temperature iron on the hair also easily cause the hair tangle. We suggest that wash your hair 1-2 times per week, use wide tooth comb on the hair to comb the ends of the hair gently from the bottom, then from the middle, and finally from the root to the ends of the hair silky. or consult your stylist for more help, regularly trim the bottom of the hair and maintain the hair with hair oil. 

How do I care for my extensions?

Brush your hair and extensions before use. We don’t recommend exposing your extensions to harsh chemicals such as bleach, chlorine and protein as these will strip the oils from the extensions, leaving them dry, brittle and tangled.
It Is critical to wash your extensions with a sulphate free shampoo and conditioner only. Clip- in extensions do not need to be washed very often unless you are wearing them on a regular basis. Washing your tape hair extensions should occur at least once a week. This is to prevent any build-up from damaging the hair.
It is best to gently brush and leave your extensions out to air dry after washing. Take them to a salon professional before treating or cutting your extensions.
To store your extensions, it is best to wait until they are fully dry before putting them away. We recommend braiding your extensions before bed and while being stored, to avoid tangles.

Shipping and Return

How long does the shipping take?

Usually 2-4 working days to USA, 3-5 working days to other countries. Free shipping worldwide!

How do I track my package?

As soon as your order has shipped, we’ll notify you by email providing you with the tracking information for your package!

What is your return policy?

It is requested within 30 days from the date of purchase. Extensions must not been tampered with in any way such as excessively worn or removed from its protective net. It must be in an un-used condition Send with all its original packaging and any additional accessories included.

Can I return/exchange my hair extensions?

Of course you can! Please provide your order number and the item(s) that you would like to return/Exchange to email: service@aonehair.com. One of our friendly team members will reach out to you as soon as possible with the next steps!